Terms and Conditions

TERMS AND CONDITIONS

1. Agreement
If you order something from Kunstcollectief Blos, you agree to the terms and conditions of sale that we use. If you have any questions about this, you can always contact us by e-mail: info@kunstcollectiefblos.be.
2. Payment
All prices are including VAT and excluding shipping costs. Price changes and typing errors reserved.
You can pay at Kunstcollectief Blos by:
– transfer the amount to account number within 14 days
IBAN BE79 6528 2918 9933 BIC BBRUBEBB.
– transfer the amount immediately via PayPal or debit card.
– cash on collection in Baasrode: Dorpsplein 7, 9200 Baasrode (Dendermonde)
– on home sales, markets, etc. you can pay in cash, or with bancontact/payconiq.
3. Shipping
There are various options for shipping or collecting your order. You have to choose the ‘correct’ and desired shipping method yourself. If necessary, we will contact you about this. More information about shipping costs can be found here.
4. Complaints
Complaints? Send an email to info@kunstcollectiefblos.be within 7 days after receipt of the articles, in which you formulate your complaint. We will answer these as soon as possible.
5. Privacy
Customer data is only used for the purpose of processing an order. Customer data is not passed on to third parties.
If you wish to stay informed of the latest news, sign up for the newsletter.
6. Return
Not satisfied, money back! Do remember to report this via email, together with your details for a refund. Costs of return shipments are borne by the buyer. Insufficiently stamped and not pre-notified returns will not be refunded. The item you return is of course undamaged and still in its original packaging.
Products made to measure, which are not re-saleable, will not be accepted as returns.
7. Risk of Shipment
We are not liable for loss, theft or damage during shipment. The products are packed as well as possible. If something is damaged, please do not hesitate to contact us. If a package is lost, we will see what we can do to fix it. to reimburse.
8. Quality
The colors in the photos may differ slightly from the colors of the items. The settings and quality of your display also affect it.
9. Invoice
Do you own a business and would you like to receive an invoice? That is of course possible. Please contact us in this case. We can prepare an invoice with reverse charge VAT for companies from the Netherlands.

To protect your data, we:
– personal data is under no circumstances given, sold or given to third parties. We only make these available to third parties involved in processing your order (such as the courier company).
– data securely stored in a non-publicly accessible database.
– transaction data sent encrypted over the internet.
– promotional emails sent to customers who have subscribed to the newsletter. You can easily unsubscribe if you no longer wish to receive these emails.
If you have provided us with your telephone number/mobile number, you will only be contacted by telephone by our company if this is necessary to inform you about the questions or orders that you have requested. We do not use this for promotional purposes.

The forms on our website always indicate which fields are mandatory and which fields are optional. We will not use your information to contact you for other purposes without your consent.
If you place an order with Kunstcollectief Blos, we may ask you for the following information:
– name, address and telephone number. We use this information to correctly handle the delivery of your product.
– e-mail address, so that we can keep you informed about your order and for shipments.

In the event of errors in the address, billing or other personal data, Kunstcollectief Blos cannot be held liable for the inability to meet its obligations. The confidentiality of your password rests with the user.
Our company may use the consumer information for new purposes not yet provided for in our privacy policy. In that case, we will contact you before using your data for these new purposes, to inform you of the changes to our regulations for the protection of personal data and to give you the opportunity to refuse your participation.

DELETE OR MODIFY DATA
Do you wish to view your data? Or do you wish Art Collective Blos to remove or change your data from the system? Submit your request by email to info@kunstcollectiefblos.be, so we can handle this quickly.

SAFETY
Art collective Blos has taken the necessary measures to prevent the loss, unlawful use or alteration of information we receive on our site and to have payments made in complete safety.
If you find that our site does not comply with our privacy policy, please contact us.

USE OF COOKIES:

What are cookies?
Cookies are small, simple text files that are stored on the hard drive of your computer, tablet or smartphone when you use our websites. They are used to make our websites function better and to monitor web visits, so that Kunstcollectief Blos can, for example, check how many people have visited our websites in a certain period. Web beacons are small graphics that make it possible to count the number of visitors to a particular website and provide access to certain cookies.

Functional cookies
Some cookies are necessary to use a website. Think of navigating between different parts of a website after you have logged in or saving the contents of your shopping cart in the webshop. You cannot use a website without these cookies.

Analysis cookies
Google Analytics is a web analytics service provided by Google. Through these cookies, Kunstcollectief Blos gains insight into the visits to the websites. Think of visitor numbers and popular pages. In this way, Kunstcollectief Blos can improve the content of its websites, better tailor its websites to the needs of website visitors and increase the ease of use of its websites.
The data collected by Google Analytics is anonymous and does not allow to identify individuals. More information about the Google Analytics cookies can be found here.

Social media cookies
We use the “AddToAny” plugin on our website. With that plugin you can easily share content and pages via your own Facebook, Twitter, Pinterest or other social media account. Social media cookies make this possible. More information about the data they obtain with this can be found on the websites of Facebook, Twitter, Pinterest or the social media platform you use to share the content and in the AddToAny privacy statement.

Manage or delete cookies
There are 2 types of cookies: temporary and permanent. Art collective Blos uses both. Cookies from the first group are deleted when you close the browser. The permanent cookies can remain for longer, but can be removed manually.

If you do not want websites to place cookies on your computer, tablet or smartphone, you can adjust your browser settings so that you receive a warning before cookies are placed. You can also adjust the browser settings in such a way that the browser refuses all cookies or only the cookies from third parties. You can also delete cookies that have already been placed. In addition, most browsers offer a “Do Not Track” option. Please note that you have to adjust the settings separately for each browser and on each device you use.

RETURN POLICY

RIGHT OF WITHDRAWAL
You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation you have another 14 days to return your product. You will then be credited the full order amount including shipping costs. Only the costs for return from your home to the webshop are for your own account.
If you make use of your right of withdrawal, the product will be returned to the entrepreneur with all accessories supplied and – if reasonably possible – in its original condition and packaging. To exercise this right, please contact us via info@kunstcollectiefblos.be. We will then refund the order amount due within 14 days after registration of your return, provided the product has already been returned in good order.
You don’t have to give a reason for this, but you can. We appreciate this feedback so that we can improve our services and products.
In the event of a defect or error on our part, we will bear the return costs.
Feel free to contact us if you have any additional questions!

Any questions? Do not hesitate to get in touch.